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  • Find out how our all new Smart-Pay program can help you budget your electricity costs! Click here to learn more!
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Pay My Bill

We make it simple and convenient to pay your electric bill. Choose from one of the options below or learn how you can start paying for electricity before you use it with our Smart-Pay program.

Pay Online

We offer convenient, 24/7 online account payment services for member-owners having Internet access, an email account and credit or debit card. Your account is credited immediately. 

We gladly accept most major credit and debit cards.

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There is no fee for this service.

If you wish to only pay your bill and you know your account number, click here. 

If you wish to manage your account please click the SmartHub icon in the top right hand corner of the page.

Pay Automatically

Never worry about being late with a payment! With AutoPay, we will automatically draft your payment from your bank account, credit card or debit card. Click here to complete our AutoPay authorization form for checking or savings accounts. Log in to SmartHub to set up recurring payments from a credit or debit card.

Pay By Phone

We accept credit and debit cards by phone. Call 800-239-3092 for assistance.

Pay By Mail

Pay by mail: Address to P.O. Box 370 Greenville, Alabama 36037. Please be sure to include your bill stub and account number.

Pay In Person

Drive-up windows are open Monday through Friday from 7 a.m. to 4 p.m. at both locations. For after-hours convenience, make a payment using our night deposit box. Payments deposited after 7 a.m. will post the following business day.

Pay Cash Where You Shop
Participating retailers

Make cash payments toward your Pioneer Electric account at participating retailers. Simply show the cashier the unique bar code printed on your bill and specify the amount you'd like to pay. The payment is immediately applied to your account.

There is a $5 minimum payment and $1.50 convenience fee (paid at the retailer) for each transaction.

Authorized Payment Location

To make paying your electric bill even more convenient, we have authorized First Citizens Bank in Hayneville, AL to accept payments. Please be aware that we may not receive your payment for three or more days, which could result in a late fee. This is the only location authorized to accept Pioneer Electric Cooperative payments.

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Greenville Office

300 Herbert Street
Greenville, AL 36037

MAILING ADDRESS
P.O BOX 468
Greenville, AL 36037

M-F 7:00 AM - 4:00 PM
334-382-6636 or 1-800-239-3092

Selma Office

4075 Alabama Highway 41
Sardis, AL 36775

MAILING ADDRESS
P.O. BOX 40
Sardis, AL 36775

M-F 7:00 AM - 4:00 PM
334-875-2223 or 1-800-933-7732

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©2022 Pioneer Electric Cooperative, Inc. All Rights Reserved.

  • My Co-op
    • About Us
    • Contact Us
    • Board of Trustees
    • Bylaws
    • Pioneer Staff
    • Cooperative Principles
    • Careers
    • Annual Meeting
    • About Touchstone Energy
    • Excess Revenue
  • My Account
    • Member Services
    • Pay My Bill
      • Levelized Billing
      • Smart-Pay
      • Paperless Billing
    • Apply for Service
    • Capital Credits
    • Disconnects & Payment Arrangements
    • Operation Round Up
    • SmartHub
    • Manufactured Home Program
      • Service Poles
  • My Home
    • My Meter
    • Call Before You Dig
    • Energy Audits
    • Outdoor Lighting
    • Products & Programs
    • Using Energy Wisely
  • My Community
    • College Scholarships
    • Just For Kids
    • LED Bulb Program
    • Local School Involvement
    • Youth Tour
    • Volunteer Fire Department Donation Form
    • Economic Development
  • My Resources
    • Alabama Living Magazine
    • Lighting Contract
    • Membership Application
    • Wiring Specifications
    • Safety Quiz
  • My Storm Center
  • Electric Vehicles